MAITHA HAMAD BILAL KHAMIS AL SHIHI

Aspiring Customer Service Representative

Ajman, UAE

Profile summary

Motivated and disciplined high school graduate with hands-on experience in customer service, exchange services, and public-sector environments. Known for professionalism, adaptability, and strong teamwork skills.

Key skills

Skills
Customer ServiceCommunicationWork Under PressureTeamworkTime ManagementDiscipline & Commitment

Professional experience

National & Reserve ServiceFeb 2026 - Present
Ministry of Defense

• Developed discipline, teamwork, and leadership skills • Worked in compliance with strict regulations

  • Developed discipline, teamwork, and leadership skills
  • Worked in compliance with strict regulations
Exchange Office ClerkFeb 2026 - Present
Al Ansari Exchange, Ajman

• Processed customer transactions accurately • Delivered professional customer service

  • Processed customer transactions accurately
  • Delivered professional customer service
Customer Service RepresentativeFeb 2026 - Present
RTA Dubai Metro

• Assisted passengers and resolved inquiries • Maintained service quality under pressure

  • Assisted passengers and resolved inquiries
  • Maintained service quality under pressure

Education

High School or equivalent
Fatima Al-Zahraa Secondary School